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Contract document workflow

A construction document workflow built for contracting companies.

Letters, versions, approvals, and responsibilities scatter across inboxes and drives. The deadline to answer a notice or a claim passes before the letter reaches the right person — and six months later nobody can reconstruct who, when, or what it concerned. We build a workflow that puts this in order.

Book a process diagnosisSee the working demo
Where information gets lost today

A letter that has lost its date, its author, or its link to the scope stops being evidence.

The points where information gets lost on contracts are surprisingly repeatable — and almost none of them comes from negligence. The most common ones:

Arrangements are made over the phone — the record appears only once there's a dispute, reconstructed from memory.
The binding version is recognized by file name, not by status — six months later nobody knows which one the works were based on.
A letter describes the scope in words — a month later there's no way to tell which bill-of-quantities items it concerned.
The register stores the entry date instead of the event date — while specifications tie hard deadlines to the notification date.
A document is approved, but nobody knows by whom or at which step — when staff changes, accountability dissolves.

Most losses come not from the lack of a tool, but from the lack of three fields: the event date, the author, and a reference to the scope of works.

Full analysis: seven points where information gets lost →
The solution

A dedicated workflow built on your company’s process, not on someone else’s procedure.

We don’t start with technology. First we agree on a process that can actually be followed — only then does the application take shape. The register covers incoming and outgoing letters, with statuses, workflow steps, response deadlines, and responsible roles.

Every document gets a status and a version in one place, a link to the work front or a bill-of-quantities item, and an explicit approval path — an approval workflow based on roles, not names, with the date of entering each step.

The workflow covers contract documents: correspondence, claims, acceptance protocols and approvals. It does not replace the construction logbook or the material register — it brings order to the layer of letters and decisions that no contract document keeps for you.

Feature scope

What the document workflow covers.

The core of the catalog is shown by the working correspondence register demo; change history and periodic reporting belong to the scope of a full deployment — no features for the sake of features.

F-01

Letter register

Incoming and outgoing letters in a single register: number, letter reference, sender as a contract role, and the case subject.

INCOMINGOUTGOING
F-02

Two dates, not one

The letter date and the received date as separate fields — the response deadline runs from receipt, not from the date printed on the document.

LETTER DATERECEIVED DATE
F-03

Workflow in steps

Registration → assignment → substantive review → response → closure, with a case status and a days-on-step counter.

5 STEPSSTATUS
F-04

Deadlines and owners

Every letter has a response deadline and an assigned role — you can see who owns the case and by when, before the deadline passes.

DEADLINESROLES
F-05

Link to the scope

A reference to the work front or a bill-of-quantities item keeps the letter accountable even months later.

WORK FRONTTAKE-OFF
F-06

History and reporting

Versions, approvals, a full change history, and periodic summaries without manual data assembly — the scope of a full deployment, which the public demo deliberately does not cover.

FULL DEPLOYMENT
Proof

See it in a working demo.

The correspondence register runs in your browser, with no login and without sending anything to a server. It shows the workflow’s data model: the letter date separated from the received date, a reference to the work front, a five-step workflow, and a days-on-step counter. Below is an illustrative mockup with the same columns.

ILLUSTRATIVE MOCKUP · SAMPLE DATALETTER REGISTER
1/2026ENG/COR/0142/2026In progress
Notice to submit a remedial program for earthworks
LETTER DATE06/08
RECEIVED06/15
STEPTechnical review
DEADLINE07/24
CONCERNSWork front A — embankment km 3+200–4+100
2/2026EMP/DU/0771/2026In progress
Transmittal of the updated track possession schedule
LETTER DATE06/19
RECEIVED06/19
STEPAssignment
DEADLINE07/31
CONCERNSWork front B — track no. 2, section II
3/2026UO/AGR/0088/2026In progress
Conditions for clearing the clash with the power network
LETTER DATE05/27
RECEIVED06/04
STEPResponse
DEADLINE07/22
CONCERNSWork front C — level crossing at km 7+850
Open the working demo →
Related delivery

We applied the same pattern — a single source of data instead of a scattered inbox — in an anonymized warranty register: requests, deadlines, responsibilities, and periodic reporting in one place.

See the case study →
How we deploy

From process diagnosis to a working workflow.

The project can start with a small scope — a single document stream — and grow only once it delivers results.

01
We diagnose the process and its data.
02
We design the target workflow.
03
We build a prototype on real cases.
04
We deploy the application and integrations.
05
We grow the solution together with your organization.
See the full process →
FAQ

Before you book — common questions about document workflow.

Is this an off-the-shelf system, or do you build from scratch?

It's a dedicated workflow built on your company's process — not a ready-made SaaS imposing someone else's way of working. The starting point is your path of letters and approvals, not ours.

Where do we start?

With a process diagnosis: how a letter circulates today, who assigns it, where deadlines slip. You don't need a ready specification — it takes shape once we understand the process, roles, and decisions.

Can we start with a single document type?

Yes. The safest start is a single stream — for example contract correspondence or acceptance protocols — and expanding the workflow only once the first one delivers results.

What about the existing Excel registers?

Excel can be replaced gradually. We start with the process that generates the most manual work or the highest risk of a missed deadline; the initial data is migrated, so no history is lost.

How does role-based access work?

The approval path is based on roles, not names — so when people change on the contract, accountability doesn't dissolve. Everyone sees what they are responsible for.

Next step

Let’s start with a single document type.

You don’t need a specification or a chosen system. Describe the document workflow that generates the most manual work, delays, or risk of a missed deadline — we’ll point out which stream to start with.

Book a process diagnosisinfo@rail-tech.pl